Privacy Policy for FLTRD B.V.

Effective Date: 01-09-2023

This Privacy Policy describes how FLTRD B.V. ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application ("App"). By using the App, you consent to the practices described in this Privacy Policy.

Information We Collect

User-Provided Information: We may collect information that you provide when using our App, including but not limited to:

  • Personal information (e.g., name, email address) when you create an account or contact us.

  • Payment information when making in-app purchases.

  • Communications and content you send us or post within the App.


Automatically Collected Information: We may collect certain information automatically when you use the App, including:

  • Device information (e.g., device type, operating system version).

  • Usage information (e.g., pages visited, actions taken).

  • Crash reports and analytics data for the improvement of our App's performance.


Consent Data: We use UserCentrics as a Consent Management Provider to collect and manage user consents regarding data collection and processing.

How We Use Your Information (processing purposes and their legal basis)

We use the information we collect for these processing  purposes. For each of these processing purpose, we have determined a legal basis in order to justify the Processing of your Personal Data : 

  • Providing and improving the App's functionality : our legitimate Interest in improving our product 

  • Authenticating users and managing user accounts : legitimate interest in providing services 

  • Processing in-app purchases : legitimate interest in providing services 

  • Sending email communications : we rely on your consent as the lawful basis for processing.

  • Complying with legal obligations : we may also share your information as required by law or to protect our rights and interests.

How We Share Your Information

We may share your personal information with third-party service providers who assist us with various functions, such as:

  • Squarespace: for website hosting

  • Firebase: for authentication, crash reporting, and app analytics.

  • Microsoft Azure: for cloud computing services.

  • RevenueCat: to handle in-app purchases.

  • Mailchimp: for newsletters & app updates

  • Usercentrics: for consent management

  • SendGrid: for email delivery.

We may also share your information as required by law or to protect our rights and interests.

Security

We take measures to protect your Personal Information from unauthorised access or disclosure. However, we cannot guarantee that your Personal Information will be completely secure.

We are not responsible for consequences of children under 16 years old’s access to the website or app as they are not authorized to access it without their parents’ consent.

We do utmost to verify the accuracy of the information available on our website and app. However, we cannot be held responsible for the inaccuracy thereof, nor for the use or interpretation by our users. The reason being that opinions about health and lifestyle are continuously changing and under no circumstances, including, but not limited to, negligence, shall we be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the site or materials or functions on our site, even if we have been advised of the possibility of such damages.

Your Choices

You can control certain information we collect through the settings in the App. You may also exercise your rights under applicable data protection laws, such as the right to access, rectify, delete, or restrict the processing of your personal information. Go in the App to the tab ‘My account’, GDPR and more information to read more and to change your privacy settings.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective when we post the updated Privacy Policy in the App.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at privacy@fltrd.io.